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Answer the following question on active listening/communication skills: “Why do we use the basic principles of verbal active listening?”
Paraphrasing . Clarifying . Reflecting . Summarizing .
Answer the following question on active listening/communication skills: “While someone is talking, I learnt to ”:
Answer the following question on active listening/communication skills: “While someone is talking, I learnt to ”:
Read the following scenario:
Your child/student looks nervous. He/she says to you: “I have done something that will disappoint you. I’m afraid you might get angry. But I need to tell you. Can you hear me out?“.
Now choose at least three key phrases and write down your response.
“I hear you saying …. Is that right?”, “In other words, you think that…”, “I get the sense that you might be feeling…” , “Do you mean that…? ”, “ So, on one hand… but on the other hand ”, “What would you do if you where me?”, “What do you propose…?”.
What positive active communication tecniques did you perform with your child or student? Make your own list.
Complete the following “Thank you letter” regarding the following key words (Appendix: Table 6).
I am thankful for (name what or whom you are thankful for)__because I learnt to (name at least 4 things you learnt or made an impression to you):__This knowledge made an impact on my life regarding (Be specific!):__because now I am able/I feel more confident to __ So thank you for __ (finish with a wish)___
Signature (Use a nick name)