Workshop 1: Learning what empathy is

Watch the video

(By Brené Brown on Empathy).

In your own words, write down what empathy is.

Regarding the video you watched in the previous activity,  write down what is the difference between empathy and sympathy?

Watch the video

(5 Habits of People Who Are Truly Genuine and Authentic (Animated) by Success Insider)

and write down the 5 principles that make somebody genuine and real.

Watch the video

(Improve Your Active Listening Skills With These 5 Powerful Techniques by Evercoach by mindvaley),

and write down what active listening is.

Answer the following questions creating a list:
Watch the video

(Active Listening Demonstration with Employee by Stephen Goldberg),

and write down the 5 good active listening techniques demonstrated by the model in the case study.

Watch the following proposed videos:

(Mr Singh case study: Poor listening skills, by unibirmsocial work)

(Mr Singh case study: Appropriate listening skills, by unibirmsocial work)

Create a list referring to the indicators of the poor and appropriate listening skills that were presented by the models in the videos.